Privacy Policy — Pride Bookkeeping

Last Updated: December 2025

Pride Bookkeeping (“we”, “us”, or “our”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or contact us.

1. Information We Collect

1.1 Information You Provide Directly

When you submit our online contact form, we collect:

– Your Name
– Business name
– Email address
– Phone number
– The type of service you’re enquiring about~
– Any additional information you include in the message field

1.2 Information Collected Automatically

When you browse our website, we may collect:

– IP address
– Browser type and version
– Device information
– Pages visited and time spent
– Referral information, including UTM parameters (such as source, medium, campaign, or keywords) to help us understand how you found our website
– General location data (region or country)
– Cookie data (if enabled)

This information helps us improve our website and understand which marketing channels are effective.

1.3 Information Not Collected

We do not collect or store financial documents, receipts, or invoices through the website. Clients will upload documents directly through Xero’s secure platform.

2. How We Use Your Information

– To respond to enquiries submitted via the contact form
– To provide bookkeeping services (where applicable)
– To operate, maintain, and improve the website
– To comply with legal obligations
– (Future) To send marketing emails if you choose to opt-in

3. Legal Bases for Processing (UK GDPR)

– Legitimate Interests
– Contract
– Legal Obligation
– Consent (for future marketing)

4. How We Share Your Information

Service Providers:

– Engager (CRM)
– Xero (bookkeeping)
– FastHosts (hosting)
– Microsoft 365 (email)

We never sell your data.

5. Data Storage & Security

We use encrypted systems, secure servers, restricted access, and password protection. All third-party platforms comply with UK GDPR.

6. Data Retention

– Enquiry form submissions: up to 12 months
– Client records: typically 6 years
– Email communications: retained as needed

7. Your Rights

You may request access, correction, deletion, restriction, portability, or object to processing. You may withdraw consent at any time.

8. Cookies

We may use cookies for analytics or functionality. A notice will be displayed if cookies are used.

9. Marketing Communications

We do not currently send marketing emails. If this changes, we will request your explicit consent.

10. Links to Other Websites

We are not responsible for third-party websites.

11. Contact Us

Pride Bookkeeping
Email: Hello@PrideBookkeeping.co.uk

12. Updates to This Policy

Changes will be posted with an updated date.